Atilife.com, your satisfaction is our priority. If your order doesn’t meet expectations, our refund process is simple and transparent.

✅ Eligibility for Refunds

• 🕒 Timeframe: Refund requests must be made within 3 days of delivery.

• 📦 Condition: Items must be unused, undamaged, and in original packaging.

• 🧾 Proof Required: Order confirmation, invoice, or receipt is necessary.

🚫 Non-Refundable Items

We cannot process refunds for:

• 🎨 Customized or personalized items

• 🏷️ Clearance or sale items marked “non-refundable”

🔄 Refund Process

1. 📞 Contact Us: Email or call our customer care team.

2. 📤 Return Item: Ship the product back or request a pickup (if available).

3. 🔍 Inspection: Our team checks the returned product.

4. 💳 Refund Issued: Approved refunds are processed within 3 business days via the original payment method.

💵 Refund Methods

• 💳 Credit/Debit Card → Refunded back to the same card.

• 📱 Mobile Wallet/Bank Transfer → Refunded to your account.

• 💵 Cash on Delivery Orders → Refunded via bank transfer, mobile wallet, or store credit.

• 🚚 Shipping fees (if any) are non-refundable.

🛠 Damaged or Wrong Item

• If your order is damaged, defective, or incorrect, contact us within 48 hours.

• We’ll arrange a replacement or full refund at no extra cost.

📞 Contact Us

For refunds or queries, please reach out:
📧 Email: atilife5@gmail.com
📞 Phone: +8801788010968
📍 Address: 26, Shaheed Abrar Fahad Avenue, Dhaka.