Atilife.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Items can be returned within 3 days of delivery.
Products must be unused, unworn, undamaged, and in their original packaging with tags/labels intact.
Proof of purchase (invoice, order number, or receipt) is required.
For hygiene and safety reasons, certain items cannot be returned, including:
Customized or personalized items
Clearance/sale items (if marked “non-returnable”)
Contact our customer support within the return period:
Email: atilife5@gmail.com
Phone: +8801788010968
Our team will confirm eligibility and provide instructions.
Ship the product back to our warehouse or arrange a pickup (if available in your area).
Once inspected, we will notify you of the approval or rejection of your return.
If approved, refunds will be processed via the original payment method within 3 days.
For Cash on Delivery (COD) orders, refunds will be made via bank transfer, mobile wallet, or store credit.
Shipping charges (if any) are non-refundable.
Exchanges are subject to product availability.
If the requested item is unavailable, you may choose a refund or store credit.
If you receive a damaged, defective, or incorrect item, please report it within 48 hours of delivery.
We will arrange a replacement or full refund at no extra cost.
For any questions or concerns regarding returns or refunds, reach out to our customer service: Email: atilife5@gmail.com Phone: +8801788010968
Address: 26, Shaheed Abrar Fahad Avenue, Dhaka.
